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OK so that other post was long and difficult to write. This is an easier post...
My bank wrote to me to say (basically) "in 2010 you withdrew 50 quid from an ATM but didn't take the money and the ATM ate it. We debited you the 50 quid and didn't credit it back; but we just audited our ATM logs - here have 50quid plus 3quid interest".
It sucks that HSBC didn't notice this at the time (I did, but I didn't complain to them because I thought someone else probably took the money; and it was my own stupid rushing-to-catch-a-train fault). But it's good that they did eventually spot and give me my money back.
My bank wrote to me to say (basically) "in 2010 you withdrew 50 quid from an ATM but didn't take the money and the ATM ate it. We debited you the 50 quid and didn't credit it back; but we just audited our ATM logs - here have 50quid plus 3quid interest".
It sucks that HSBC didn't notice this at the time (I did, but I didn't complain to them because I thought someone else probably took the money; and it was my own stupid rushing-to-catch-a-train fault). But it's good that they did eventually spot and give me my money back.